Terms & Conditions
Terms for using the Qubelex website and enquiring about our services and software. Product and paid-service contracts may contain additional terms.
Draft — pending Qubelex approvalWho we are and when these terms apply
This website is operated by Qubelex Private Limited (“Qubelex”, “we”, “us”, or “our”), based in the Hyderabad metropolitan region, Telangana, India. These terms apply to your access to and use of this website. By using it, you agree to these terms to the extent a valid agreement is formed under applicable law.
Separate product and service agreements
A product licence, subscription, statement of work, proposal, order, service-level agreement, data-processing agreement, or other written contract may govern a particular product or paid service. If that contract conflicts with these website terms, the specific signed or accepted contract controls for that product or service. Website descriptions do not replace those documents.
Authority and eligibility
If you submit an enquiry on behalf of a business, you confirm that you are authorized to share its information and discuss the proposed engagement. You must provide accurate contact information and must not impersonate another person or organization.
Information and no reliance
Website content is general information, not a binding offer or professional, legal, financial, or security advice. We aim to keep it accurate, but features, integrations, availability, specifications, and pricing may change. Verify material details in a current written proposal or agreement before relying on them.
Enquiries, quotations, and contract formation
Submitting a form, requesting a demonstration, receiving a quotation, or discussing a project does not by itself create a contract or require either party to proceed. A binding service commitment requires the applicable written acceptance, order, or agreement and any required payment or onboarding conditions.
Acceptable use
Use this website only for lawful purposes. Do not attempt unauthorized access, probe or disrupt systems, upload malicious code, scrape at a level that impairs service, send spam or fraudulent enquiries, evade security controls, infringe rights, or use the site in a way that harms Qubelex, its customers, or other users.
Accounts and credentials
If a Qubelex product provides an account, its separate product terms govern access. Unless those terms say otherwise, you are responsible for keeping your credentials confidential, for activity under your account, and for promptly reporting suspected unauthorized access. Do not share credentials or bypass access limits.
Your submissions and confidential information
You retain rights in material you submit through this website. You grant Qubelex permission to use your enquiry and contact information to respond, assess your request, and provide related business communications in accordance with our Privacy Policy. Do not send passwords, payment-card details, sensitive personal data, or confidential source code through the public contact form. An enquiry alone does not create a non-disclosure obligation; arrange a separate written agreement before exchanging confidential materials.
Qubelex intellectual property
The Qubelex name, logos, website design, text, graphics, and original materials are owned by Qubelex or their licensors and are protected by applicable law. You may view the site for ordinary personal or internal business use. No ownership or broader licence is transferred without express written permission. Third-party marks remain their owners’ property.
Feedback
If you voluntarily give us ideas or suggestions about the website or our products, we may evaluate and use them without an obligation to adopt or compensate you, unless a separate written agreement says otherwise. Do not submit feedback that you lack the right to share.
Third-party sites and services
Links to app stores, payment providers, cloud platforms, and separate product sites may lead to services outside our control. Their own terms and privacy notices apply. A link does not mean that Qubelex guarantees or endorses everything on that destination.
Privacy and security
Our Privacy Policy describes our handling of personal information. We use reasonable measures to protect this website, but no internet service can be promised to be completely secure or uninterrupted. Product-specific security, backup, data ownership, and processing responsibilities should be set out in the applicable service agreement.
Availability and changes
We may maintain, update, suspend, or discontinue website content or functions when reasonably necessary, including for security, legal, or operational reasons. We do not guarantee continuous availability or that the site will always be error-free. Any commitments for a paid service are governed by its separate agreement.
Fees, taxes, and payment
The public website does not itself set a price or authorize a charge. Fees, taxes, billing cycles, due dates, and payment methods for paid work are specified in the relevant proposal, invoice, order, or service agreement. Do not assume a price shown in an older page or message remains current.
Cancellation and refunds
Cancellation and refunds for paid services are governed by the applicable written agreement and our Refund & Cancellation Policy, subject to non-waivable rights under applicable law. This website does not create an additional refund entitlement or remove any statutory right.
Disclaimers and mandatory rights
To the extent permitted by applicable law, this website and its general information are provided on an “as available” basis without a promise that they will meet every purpose or remain uninterrupted. Nothing in these terms excludes a guarantee, remedy, or liability that cannot lawfully be excluded, including applicable consumer rights.
Limits of liability
To the extent permitted by applicable law, Qubelex is not responsible for indirect or consequential loss arising solely from use of this public website, such as lost profits or lost opportunities, where such loss was not reasonably foreseeable. Any liability for a paid product or service is governed by its specific agreement. This clause does not limit liability for fraud, wilful misconduct, or any liability that applicable law does not allow us to limit.
Responsibility for misuse
You are responsible for losses directly caused by your unlawful use of this website, infringement of another person’s rights, or material breach of these terms. If a third-party claim results from that conduct, you agree to cooperate reasonably in resolving it and to reimburse Qubelex for proven, reasonable costs to the extent permitted by law. This does not apply to losses caused by Qubelex’s own conduct.
Suspension and enforcement
We may restrict access or decline an enquiry where we reasonably believe the site is being abused, security is threatened, information is fraudulent, or the law requires it. We may preserve relevant records and cooperate with lawful requests. Restrictions on a paid product remain subject to its separate agreement and applicable law.
Events beyond reasonable control
Neither party is responsible under these website terms for a delay caused by circumstances beyond its reasonable control, such as a widespread network outage, natural disaster, government action, or major third-party infrastructure failure. This does not excuse payment already due or duties that applicable law does not permit a party to avoid.
Governing law and disputes
These website terms are governed by the laws of India. Subject to mandatory statutory rights and any applicable dispute-resolution agreement, disputes concerning these website terms may be brought before courts with jurisdiction in Hyderabad, Telangana. Please contact us first so we can try to resolve a concern promptly.
Changes, severability, and no waiver
We may update these website terms by posting a revised version with its effective date. Changes apply prospectively unless the law permits otherwise. If a provision is unenforceable, the remaining provisions continue where legally possible. A delay in enforcing a right does not by itself waive that right.
Contact
Questions about these terms can be sent to hi@qubelex.com. Qubelex Private Limited is based in the Hyderabad metropolitan region, Telangana, India.